As you may have noticed, I've made some change in the price update. It's now in realtime (real realtime).
If you find any issue, please tell me.
Now the problem is with the forum. It doesn't work all the time, if you have an error page, just hit refresh...
Arnaud Now the problem is with the forum. It doesn't work all the time, if you have an error page, just hit refresh...
Problem fixed 💪
Hi, i just had this issue today on currency index. the chart is lagging and i can't even use my save template on the chart. i hope you can solve this issue as soon as possible. Cheers 🙂
The number of traders who use the charts is still increasing and the server doesn't allow new user to connect. So I added a new server, hopefully it should be enough for the next weeks 🤞
Please post a message on this forum or drop me an email at email@example.com if you still have an issue.
Hi arnaud, could this be the reason why page does not auto reload.? You have refresh manually to see current price everytime you return to the charts.
noticed this when i move away from the mataf charts to view another web page. But once i come back to the charts no movt and countdoen timer disappears. So i have to refresh manually to view current status.
You shouldn't be disconnected.
I'll make some tests to see if I can reproduce this problem
Nothing changed, Arnaud still same. You refresh charts manually and reload your charts every single time you come back to mataf.
I don't have this issue, It may be caused by network micro-cuts.
I made an update this morning to force the reconnection. It should be automatic but it doesn't hurt to double check.
Please tell me if it works now. If it doesn't, I'll continue to investigate.
Hi Arnaud, i still have to refresh chart manually and no countdown timer bottom of current price. And i can't load my template at chart. Its nearly 1 month i have this issue. I use global view currency index for my main reference.
silverfang19 I must admit, I don't know what happen with your account.
What is your browser? (Chrome, Safari, Firefox...)
Can you activate autoload and autosave in your profile page: https://www.mataf.net/en/me and tell me if it solves the issue
Arnaud im using chrome, alright i'll try
Arnaud i think there's something wrong with my PC. It works fine at my laptop though. if anything happen i'll update u back or maybe i'll make a new account.
how ar you
silverfang19 no problem 👍
my chrome is troubleshooting. so i uninstall chrome and reinstall it back. and it work. im a happy boy right now
Thank you Arnaud for your concern and sorry for troubling you
silverfang19 haha! You made me suffer and wonder what I did wrong 😉
Happy to know that everything is fine
working just fine for now.
KennedyIf The same ish over and over again. Im frustrated. Well i got used to trading with the indexes on MATAF and over time it got used to it. But now its backfiring because i soley depend on it and have built a stategy around it. So when the charts freezes and dont move refreshing and loading up charts over and over again is not good for me and im a scalper. i have not been doing well in the last couple of months because of this. Im trying really hard to see if can do without it. Its not your fault either. the only thing is that you try to provide a lot of other features undermining the consequences of overload and efficiency.
Mataf, currency trading since 2003